goals88 Privacy Policy
Your personal information matters to us. This page explains clearly what data we collect, how we use it, and what rights you have.
Policy Content Overview
Protecting the personal information of players who use the goals88 platform is one of our core responsibilities. This Privacy Policy explains clearly how your data is collected, stored, used, and protected. By reading and agreeing to this policy, you are considered to have accepted its terms at the same time as using goals88's services.
Who this policy applies to
This Privacy Policy applies to everyone who visits the goals88 website (goals88.bio), creates an account, makes a deposit, or plays games. It covers the period from your very first visit to our platform through to the closure of your account.
Types of Data We Collect
We collect the following types of information from you. This data is used only to improve our services and to disclose where required by law.
Personal Details
- Full name and date of birth
- Email address
- Phone number
- National identity document information (during KYC verification)
- Photos or ID card images you share yourself
Financial and Payment Information
- KBZPay, Wave Money, AYA Pay account numbers (when depositing or withdrawing)
- Payment records and history
- Withdrawal details
- Bonus and prize claim records
Gameplay Activity Data
- Games played and betting amount records
- Play time and gameplay pattern information
- Bonus usage records
- VIP level and points records
Technical information
- IP address, browser type and version
- Device type and operating system
- Website usage records (log files)
- Cookies and related tracking technologies
How your information is used and why
Collected information is used only for the purposes stated below. We will not sell it to any third-party advertising companies without your permission.
1. Account management and identity verification
We use your personal information to create, manage and protect your account. Verifying your identity (KYC) protects the platform from misuse and ensures the financial security of legitimate players.
2. Processing payments
Financial information is checked and used during deposit, withdrawal and bonus processing. Payment records are kept in accordance with legal requirements.
3. Improving customer service
We use your gameplay patterns, preferences and communication records to improve our service. This information is also referenced when providing 24/7 customer support.
4. Security and fraud prevention
Technical information is continuously monitored to prevent unauthorized access, financial fraud and account theft on the platform. If any suspicious activity occurs, you will be notified immediately.
5. Supporting responsible gambling
We use gameplay data to identify when players may need protection. This is our commitment to being a platform that puts players' wellbeing first.
6. Meeting legal requirements
This policy covers how personal information must be handled and used to comply with applicable laws, government authority requests and legal financial requirements.
Cookies and tracking technologies
The goals88 website uses cookies to make your browsing experience smoother. Cookies are small text files stored in your browser that help the website function better.
Essential Cookies
Without these cookies, the website's core functions cannot operate. This includes maintaining login sessions, CSRF protection and saving policy settings.
Performance Cookies
These cookies collect aggregate data — such as how long users spend on the site and which pages are viewed most — and are used to improve the website.
Preference Cookies
These cookies remember your language choice, odds settings and other preferences, and restore them the next time you visit. You can disable these cookies, but your settings may be lost.
How to control Cookies
You can block or delete cookies from your browser settings. However, if essential cookies are disabled, some website functions may not work properly. You can manage cookies by referring to the settings guide for your specific browser.
Information sharing and third parties
We do not sell your personal information to anyone, except where required with payment processors, software providers and for legal obligations.
Payment service providers
We only share the information required to process payments with services such as KBZPay, Wave Money, and AYA Pay. These companies handle your data under their own privacy policies.
Game Software Providers
Only game-related data is shared with software companies that provide Slots, Live Casino, Baccarat, Dragon Tiger, Roulette, and football games. They must operate within the limits set by goals88.
Legal Requirements
We do not share personal data with outside companies or individuals, except when legally required by authorities in connection with legal proceedings, criminal investigations, or specific reports of legal violations.
What We Do Not Share
- Advertising companies or partner companies (without our authorisation)
- Data advertising companies
- Social media platforms
- Third-party financial companies (unrelated to payments)
Data Security Measures
goals88 uses advanced technology to keep your personal data safe and secure.
SSL Encryption
All data transmissions are protected with TLS/SSL encryption. Your financial and personal information is secured against unauthorised access attempts.
Access Control
Only authorised staff can access your personal data. Every access is logged and monitored.
Secure Storage
Data stored in the database is encrypted and regularly backed up.
Continuous Monitoring
Suspicious access and unauthorised data extraction attempts on the platform are monitored continuously.
Data Retention Period
We do not keep personal data longer than necessary. This policy explains how long data is retained.
Active Accounts
Account-related data is kept for as long as your account remains active. This covers providing services, maintaining game history, and verifying bonuses.
Closed Accounts
After an account is closed, certain data may be retained for as long as required by legal obligations, financial record-keeping, and protection of our rights. Once that period ends, the data will be permanently deleted.
Financial Records
Payment, deposit, and withdrawal records will be kept for the period required by law, after which the data will be deleted.
Your Data Rights
You have the following rights regarding the personal data we hold about you. To exercise these rights, please contact customer support.
Right to Access
You can request the personal data we hold about you and have the right to know what data is collected in any given case.
Right to Correction
If your personal data is inaccurate, you can ask us to correct it. Correction requests will be handled as quickly as possible.
Right to Deletion
You can request deletion of data that is not subject to legal requirements. However, financial data cannot be deleted until the legally required period has ended.
Right to Object
You can object to the processing of your personal data in cases where it is not strictly necessary for providing the service.
Right to Data Portability
You have the right to receive the data you have provided in a readable format and to transfer it elsewhere.
Right to Restriction
You can request a temporary pause on data processing while a dispute over data accuracy or handling is ongoing.
Contact to Exercise Your Rights
To keep these privileges, contact us via Live Chat or at [email protected]. We respond in Myanmar language 24/7.
Players under 21 years old
goals88 services are for players aged 21 and above only. We do not collect or store personal information from individuals who are under the required age for any purpose.
Child Protection Commitment
If we discover that we have collected personal information from a person under 21, we will immediately delete that data, close the relevant player's account, and conduct an investigation. If you are aware of a player under 21, please notify us at [email protected].
Policy Updates and Notifications
We may update this privacy policy from time to time as circumstances require. If significant changes occur, we will notify you in advance via your registered email.
Notification Methods
- Posting a notice on the website
- Sending an email to your registered address
- Displaying a notification at the time of login
Continued Use After Updates
Continuing to use the website after a policy update is announced will be taken as acceptance of the revised policy. If you do not agree, you may close your account and withdraw any remaining funds.
Privacy Protection Quick Answers
Here you will find frequently asked questions from players about our privacy policy, along with their answers.
Have a question about your personal information?
The goals88 customer service team is available 24/7 in Myanmar language. You can reach us with any privacy-related questions.